Privacy Policy
This is a courtesy translation. The original and legally binding version of this Privacy Policy is in Portuguese and is available at privacidade.html. In case of any discrepancy between this translation and the Portuguese version, the Portuguese version shall prevail.
1. General Information
SophyWorks LTDA ("SophyWorks.ai", "SophyWorks", "sophyworks.com", "sophy.works", "we", "our" or "the company") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our demand prioritization platform.
2. Information We Collect
2.1 Information you provide to us:
- Name and contact information
- Company information and role
- Demand and project data
- Comments and feedback
2.2 Information collected automatically:
- Platform usage data
- Technical device and browser information
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions and manage your account
- Send important communications about the service
- Personalize your experience on the platform
- Comply with legal obligations
4. Information Sharing
We do not sell, rent, or share your personal information with third parties, except in the following situations:
- With service providers who help us operate the platform
- When required by law or to protect our rights
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the following rights regarding your personal data:
- Access and review your information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Data erasure
7. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience, analyze platform usage, and personalize content. You can control the use of cookies through your browser settings.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless the law requires a longer retention period.
9. International Transfers
Information such as network protocol data may be transferred and processed in countries other than your country of residence. We ensure that these transfers are carried out in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through a notice on the platform.
11. Contact
If you have questions about this Privacy Policy or about how we handle your personal information, please contact us:
Email: horacio@sophyworks.ai
Address: Brasília, DF — Brazil